Financial Arrangements

Mercy River Hills Surgery Center will charge for the use of the facility, which includes the costs of the operating room, recovery room and supplies for your surgery.  Your surgeon, anesthesiologist and if applicable, your physician assistant, radiologist and pathologist will bill you separately for their services. 

As a courtesy to you, we will file most insurance claims for you.  However, if your insurance company denies payments, you may be responsible to pay for all services related to your surgery. For questions regarding your coverage and/or possible remaining patient financial responsibility, please contact your insurance company directly.

To pay your Mercy River Hill Surgery Center bill online, click the “Pay Your Bill” button.

Pre-Estimates

In some cases we are able to pre-estimate the cost of your facility charges and determine what balance you may have after insurance processes your claim.  This information will be reviewed with you prior to surgery. A portion of your pre-estimated costs will be collected on the day of your surgery and applied to your account.

Any remaining balance due after your insurance company processes the claim will be billed to you and is subject to our financial policy.   

Financial Policy

Patient balances are requested to be paid in full upon receiving the first statement.  If you are unable to pay in full please contact us and our staff will be happy to go over payment options with you.  A copy of our full financial policy is available upon request.

We also accept CareCredit.  With CareCredit you can extend payment plans for 6, 12, 18, or 24 months with deferred interest. Longer time frames are also available with an interest rate applied. Call CareCredit to apply at 1-800-365-8295 or click here to visit their website for more information.

Mercy River Hills’ financial department can be reached at (515) 247-9538 or (515) 323-6400.

To pay your Iowa Ortho bill online for the services of your orthopedic surgeon/physician assistant, please click here to visit their website. If you have questions about your Iowa Ortho bill, please contact their billing department at (515) 247-8400 and press option 7. For questions about payment plan options, contact their financial counselors at (515) 323-6401 or (515) 699-8395.